Bugsnag Business with James Smith

Crash monitoring emerged as a software category over the last decade.

Crash monitoring software allows developers to understand when their applications are crashing on client devices. For example, we have an app for Software Engineering Daily that people download on Android or iOS. Users download the app to their smartphone. When the user is playing an episode, and the app crashes, the details of the crash are sent to a server that collects all of these crash reports.

Crash reports allow a company to understand where their application is breaking on client devices. This is important, since there are so many client surfaces to test, from iOS to Android to browsers.

As a business, crash monitoring is a category that has some similarities to log management. There are lots of companies that offer crash monitoring. At first glance, it seems like a simple problem to solve. It seems like a market without winner-take-all or winner-take-most dynamics. But at scale, crash monitoring becomes a deeply complex engineering problem. From indexing to database choices to complex distributed systems tradeoffs, crash monitoring is not a simple business, and it promises to provide an extremely good business for the few companies who are able to out-execute the crowded market.

James Smith is the CEO of Bugsnag, a company that makes crash monitoring and application stability tools. James returns to the show to discuss the growth-stage engineering challenges of error monitoring, and the business opportunities that come with them.

Sponsorship inquiries: sponsor@softwareengineeringdaily.com

Transcript

Transcript provided by We Edit Podcasts. Software Engineering Daily listeners can go to weeditpodcasts.com/sed to get 20% off the first two months of audio editing and transcription services. Thanks to We Edit Podcasts for partnering with SE Daily. Please click here to view this show’s transcript.


Sponsors

Datadog unites metrics, traces, and logs in one platform so you can get full visibility into your infrastructure and applications. Check out new features like Trace Search & Analytics for rapid insights into high-cardinality data, and Watchdog, an auto-detection engine that alerts you to performance anomalies across your applications. Datadog makes it easy for teams to monitor every layer of their stack in one place, but don’t take our word for it—start a free trial today & Datadog will send you a T-shirt! softwareengineeringdaily.com/datadog

Vettery is an online hiring marketplace that connects highly qualified workers with top companies. Vettery keeps the quality of workers and companies on the platform high, because they vet both workers and companies. Check out vettery.com/sedaily, and get a $300 sign-up bonus if you accept a job through Vettery.

MongoDB is the most popular document-based database built for modern application developers and the cloud era. Try MongoDB today with Atlas, the global cloud database service that runs on AWS, Azure, and Google Cloud. Configure, deploy, and connect to your database in just a few minutes. Check it out at mongodb.com/atlas.

Monday.com is a team management platform that brings all your work, external tools and communication into one place, making cross-team collaboration easy. You can try Monday.com and get a 14 day trial by going to monday.com/sedaily. And if you decide to become a customer, you will get 10% off by using coupon code SEDAILY.

Software Weekly

Software Weekly

Subscribe to Software Weekly, a curated weekly newsletter featuring the best and newest from the software engineering community.