Agentic AI at Glean with Eddie Zhou

Glean is a workplace search and knowledge discovery company that helps organizations find and access information across various internal tools and data sources. Their platform uses AI to provide personalized search results to assist members of an organization in retrieving relevant documents, emails, and conversations. The rise of LLM-based agentic reasoning systems now presents new opportunities to build advanced functionality using an organization’s internal data.

Eddie Zhou is a founding engineer at Glean and previously worked at Google. He joined Sean Falconer to discuss the engineering and design considerations around building agentic tooling to enhance productivity and decision-making.

 

Sean’s been an academic, startup founder, and Googler. He has published works covering a wide range of topics from AI to quantum computing. Currently, Sean is an AI Entrepreneur in Residence at Confluent where he works on AI strategy and thought leadership. You can connect with Sean on LinkedIn.

Sponsorship inquiries: sponsor@softwareengineeringdaily.com

Sponsors

This episode is sponsored by Mailtrap – an Email Platform developers love.

Go for high deliverability, industry best analytics, and live 24/7 support.

Get 20% off for all plans with our promo code SEDAILY.
Check out Mailtrap.io to sign up.

Developers, we’ve all been there… It’s 3 AM and your phone blares, jolting you awake. Another alert. You scramble to troubleshoot, but the complexity of your microservices environment makes it nearly impossible to pinpoint the problem quickly.

That’s why Chronosphere is on a mission to help you take back control with Differential Diagnosis, a new distributed tracing feature that takes the guesswork out of troubleshooting. With just one click, DDx automatically analyzes all spans and dimensions related to a service, pinpointing the most likely cause of the issue.

Don’t let troubleshooting drag you into the early hours of the morning. Just “DDx it” and resolve issues faster.

See why Chronosphere was named a leader in the 2024 Gartner Magic Quadrant for Observability Platforms at chronosphere.io/sed.

This episode of Software Engineering Daily is brought to you by Capital One.

How does Capital One stack? It starts with applied research and leveraging data to build AI models. Their engineering teams use the power of the cloud and platform standardization and automation to embed AI solutions throughout the business. Real-time data at scale enables these proprietary AI solutions to help Capital One improve the financial lives of its customers. That’s technology at Capital One.

Learn more about how Capital One’s modern tech stack, data ecosystem, and application of AI/ML are central to the business by visiting www.capitalone.com/tech.

Software Daily

Software Daily

 
Subscribe to Software Daily, a curated newsletter featuring the best and newest from the software engineering community.