User Management with Michel Feaster

http://traffic.libsyn.com/sedaily/Usermind.mp3Podcast: Play in new window | Download A customer engages with a company across a variety of channels–email, Zendesk, Salesforce, online advertising. Unifying those data sources and getting a dashboard into the entire customer experience is the goal of Usermind, a customer engagement hub. If you can get all of that data unified in one place, it creates a tool that salespeople, customer service, and marketing can all look at

Continue reading…